Mobile Care

Falck Mobile Care is a service provided by Falck that offers mobile healthcare solutions. This service typically includes a range of healthcare services delivered directly to patients in their homes or other locations outside of traditional healthcare facilities. The goal of Falck Mobile Care is to provide convenient, accessible, and high-quality medical care to individuals who may have difficulty accessing traditional healthcare settings – or who simply value the convenience of receiving care in the comfort of the home.

The Falck Mobile Care providers include a range of healthcare professionals, each with specific roles and expertise to address various medical needs. Our team of highly trained healthcare professionals, called Mobile Care Specialists, will come to your home to coordinate and conduct the in-person visit. Your Mobile Care Specialists can be Medical Assistants, EMTs, LVNs, Paramedics or Nurses. Your Mobile Care Specialist will always be overseen by a remote physician, who will join the visit through a video call. You and the Mobile Care Specialist will speak to the physician together, and the physician will guide the Specialist to perform certain tests or administer treatments.

No. Falck Mobile Care is a complement to your regular doctor or specialist. Our goal is to help build an integrated relationship with your primary care doctor or specialist when you experience an unplanned medical event. We even close the loop with them, so they understand what happened during your visits and are aware of any recommendations you may have received.

We currently accept all Medicare and all health insurance plans. If you are not covered, we also offer a prompt pay option in case you require care and want to avoid a long wait time at the Emergency Department or Urgent Care.

A Dispatch Fee will be collected prior to your visit via credit card, depending on your type of insurance. Falck will then fill the remaining balance with your insurance company.

The cost of Falck Mobile Care services can vary widely based on several factors, including the type of services provided, the duration and frequency of care, and the specific healthcare needs of the patient. To get accurate and detailed information about the cost of Falck Mobile Care services, it is best to contact Falck directly. We can provide a customized quote based on your specific needs and circumstances. You can reach out to Falck through our official website, by calling (833) 325-2562 or by emailing to [email protected]

Falck Mobile Care believes in improving access for our communities. We offer a per-visit flat rate of $349 at the time-of-service request. The flat rate includes evaluation by a Mobile Care Specialist and a remote physician, medication administration, basic lab services or procedures (if necessary) and phone call follow-up after 2 days. Certain cases will require additional, and advanced, testing from a third-party partner. These may include additional blood tests, x-rays, CT scan, MRI, or advanced medical procedures. In these cases, you will be billed separately for the service(s).

When you request care, we can either schedule the next available appointment, or work with you to find a time that fits your schedule. Our goal is to arrive in less than 2 hours.

Book an appointment at https://falckmobilecare.com/ online in minutes or give us a call at (833) 325-2562. We will ask you a few questions so we can give you an idea of what to expect.

Yes. Our options range from a single visit to multiple visits to help you get settled at home and to support you in the comfort and safety of home. If you’re a candidate for care, we work with your primary healthcare provider or specialists to set up a plan that matches your needs. We encourage you to talk to your healthcare provider if you believe recovery care is a good fit for you or someone you care for.

If you believe you are experiencing a life-threatening emergency, call 911 immediately. If you develop new or worsening symptoms after your visit with Falck Mobile Care and can’t wait to be seen due to the severity of your condition, please contact your primary care provider or go to the nearest Emergency Department. For less urgent questions, please give us a call at (833) 325-2562, so we can arrange a follow-up visit.

Yes. Whenever you need same-day medical care, you can always schedule an appointment with us. However, Falck Mobile Care doesn’t replace your primary care provider, who should continue to manage your overall health.

Yes. We will proactively reach out to your primary care provider or specialist, to communicate the details of the care you received at home, typically within 24 hours.

Falck Mobile Care provides on-demand healthcare services to ages 3+

Not at this time, but we can remove stitches after your healing is complete.

Yes. Mobile Care Specialists are able to provide many of the same test you would get at your primary physician’s office.