Upgrade your member benefits with Mobile Care
Now you can offer to your members same-day
urgent care without leaving their home.
How it works
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Patients call Falck Mobile Care for at-home services. Then, a Falck Mobile Care Specialist goes to each patient’s home.
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Our team will provide expert medical care right in the home. A doctor will virtually oversee the visit, which enables us to provide the highest level of care.
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If the patient needs emergency care, we will advise them to follow up with a Medical Center facility.
Falck Mobile Care
will save you money
Avoid ER costs with
at-home care
Each visit that avoids an unnecessary ER trip saves an estimate of $1,200 in medical costs.
Cut short-stay
admission costs
Every patient who avoids a short-stay admission for the top five common conditions—DRGS of syncope, chest pain, arrythmias, GI bleed, and sepsis—saves between $5,000 and $14,000 in medical costs.
Care at home
beyond the ER
51% of patients seen meet emergency severity index (ESI) levels 2 and 3. Patients with these levels are only seen in the ER and cannot be seen in the current urgent care market.
Affordable care for your members
Falck Mobile Care accepts many private insurance plans as well as Medicare and Medicare Advantage plans.
We are in-network with SCAN Health and Medicare.
What your members receive
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Revolutionary healthcare
A new paradigm of comprehensive at-home urgent care services.
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Expert care at their doorstep
Remotely delivered by Falck Mobile Care Specialists and ER doctors to manage most ER presentations.
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Redefined healthcare experience
Patient-centered, high-quality, and cost-efficient care.
Transforming the delivery of unplanned care
Falck Mobile Care offer services in low-cost settings that are often only provided in hospitals, ERs, and other specialty clinics.
Patients will receive same-day medical care. We will reduce short-stay admissions and ER visits with our Mobile Care approach.
Access and quality
Same day
Visit
Next day
Follow up with patient
Reduced utilization
10%–25%
Short-stay admission reduction
87%
Fewer ER visits
Estimated CMS reimbursement
CMS reimbursement estimates for common episodes reveal that mobile care solutions are budget-friendly for you and your patients.
Cellulitis
COVID
Dehydration
Fall
Influenza
Migraine
Strep
UTI
- Mobile care cost
- Hospital ED cost to insurance
We currently serve these locations:
Our services combine telemedicine, personalized in-person support, and comprehensive healthcare, all accessible from home. Patients can call us directly and our team of Mobile Care Specialists, physicians, and Nurse Triage professionals collaborates with insurance to provide care at their doorstep.
*For advanced service outside the coverage area, please contact us via e-mail.
Contact me
for more information
Anne Montera
MHL, BSN, RN
Business Development Manager.
FAQ’s
What is Falck Mobile Care?
Falck Mobile Care brings high-quality care to your home while keeping costs low. We help you recover comfortably and safely when you have unexpected, complex, or urgent health issues.
Who will come to treat me?
Our team of healthcare professionals are trained by emergency medicine physicians and offers care similar to what you’d find in an urgent care or ER. Their elevated care helps you with unexpected healthcare needs. Your Falck medical team will include a remote ER physician or practitioner/physician assistant and an on-scene medical assistant, medical technician, or ER care extender.
Will Falck Mobile Care replace my doctor?
No, Falck Mobile Care is a complement to your regular doctor or specialist as we aim to build a coordinated effort with them when you experience an unexpected medical event. We’ll fill them in on the details of your visits and any follow-up recommendations.
What insurance does Falck Mobile Care accept?
Currently, we see all regular Medicare patients and work with most health insurance plans. If you are not covered, we offer a prompt pay fee in case you need care and want to avoid a poor experience at an ER or minimally staffed traditional urgent care.
How do I pay for Falck Mobile Care services?
In some cases, you can pay the copay before a visit via credit card. If you do not have insurance or we are not in-network with your health insurance, we offer a $99-$349 prompt pay fee which you can pay via credit card before our visit.
How much does a Falck Mobile Care visit cost?
Though a visit with Falck Mobile Care is similar to urgent care, we provide more resources and services—all in the convenience and comfort of your home. After a visit, your insurance plan determines the percentage of the bill you are responsible for. If you have a high deductible plan, you will need to meet your deductible before your insurance covers care. Please remember you also have the option of an affordable $99-$349 prompt pay fee per visit.
What if I don’t have health insurance?
Falck Mobile Care believes in improving access to high-quality healthcare for our communities. So, we offer a $349 per-visit rate which we collect when you schedule an appointment. This flat rate includes an evaluation by a clinician, medication administration, basic lab services or procedures (if necessary), and a 2-day phone call follow-up. If your case requires additional or advanced testing from a third-party partner (e.g., blood tests, x-rays, CT scans, MRis, advanced medical procedures), you will be billed separately for the service(s).
How long will it take for the Falck Mobile Care medical team to arrive at my home?
We’ll ask you basic questions when you request care. Based on your responses, we’ll be able to give you an estimate when we see you. Typically, we aim to be at your door in less than 2 hours.
How do I book an appointment?
You can book an appointment online in minutes or give us a call at (833) 325-2562. We’ll ask you a few questions and let you know what to expect.
Do you take Medi-Cal?
No, unfortunately. We do not take Medi-Cal at this time.
What if I have a question about Falck USA ambulance transport?
Though Falck provides ambulance services in various locations, the Falck Mobile Care division provides direct care to patients’ homes and does not provide patient transportation or ambulance transportation. If you have a question about a prior Falck USA ambulance service, please contact Falck USA’s central billing office at (844) 231-8264 or [email protected]
